As Identity Week Europe 2023 creeps closer to launching in the RAI, Amsterdam, we are very excited to announce our first 100 speakers that will be making it a well-attended, inspiring and engaging industry-led forum.
The first top 100 speakers to join the line-up for 2023 have dropped on our website!
Be sure to take an early peak at which sessions are populating, which will facilitate open discussion and debate about future identity use cases.
Neither is it too early to book your place now via our website to hear industry leading experts share their unparalleled knowledge, latest technologies and industry use cases at Europe’s largest identity event.
Registerbefore the 17th February 2023 to utilise our early bird conference pass offer at just €495 per person.
Our speakers represent a variety of the largest identity-driven organisations across an array of sectors such as travel, finance corporations, government digital departments and engrained solution providers, which will also have a booth to visit on our expansive exhibition floor. 250+ exhibitors have worked with us on incredible booths and meeting stations to facilitate meaningful conversations.
With a European centric focus, panel sessions, presentations, keynotes and roundtables will explore the EU digital wallet, centralised entry-exit system, passport innovation and travel security, innovations across police profiling and databases, legal identity for the 1 billion people without a formal ID, government and banking authentication and lots more fitting agenda talking-points!
We value our role in promoting collaboration with a new wave of companies in identity too! Our unique 100-strong start-up city element of the show is supplemented by proving a speaking platform for these founders to pitch their ideas to the wider ecosystem.
Identity Week Europe will have 2 free-to-attend complementary seminar theatres packed with first-class content from industry leading experts.
Recognise the big names just at a glance below!
🎯 Claudio Kavrecic, Lead Officer – Centre of Excellence for Combatting Document Fraud, Frontex 🎯 Maria Donos, Head of Documents Expertise Directorate, General Inspectorate of Border Police 🎯 Michiel Van Der Veen, Director Innovation And Development, Netherlands Ministry of the Interior 🎯 Danielle Haasjes-Versluijs, Document Expert, Document and Identity Investigation Office, Ministry of Justice and Security, Netherlands Government 🎯 Manuel Garat Loureiro, Head of IAM (Identity and Access Management), Booking.com 🎯 Sajid Iqbal, Deputy CRO, Habib Bank AG Zurich 🎯 Natalie Jones, Director, Digital Identity, Government Digital Service, UK Cabinet Office 🎯 Maria McCann, Assistant National Director Digital Organisational Change, Health Service Executive 🎯 Renée Ong-De-Jong, Research and Development Advisor Travel Documents, Netherlands Ministry of the Interior 🎯 Hannah Rutter, Deputy Director, Digital Identity, Department for Digital, Culture, Media and Sport 🎯 Marnix van den Bent, Co-founder & Technical Lead – Datakeeper, Rabobank 🎯 Monika Weber, Senior Advisor, Border Management and Security Programme, ICMPD 🎯 Kai Zenner, Head of Office and Digital Policy Adviser, European Parliament 🎯 Tariq Malik, Chairman, National Database & Registration Authority 🎯 Hugo Löwinger, NN Investment Partners 🎯 Jon Hawley, Co-Founder and CIO, UNiDAYS 🎯 Rema Rao, Head of Strategy & Compliance, Payments EMEA, Uber 🎯 Gian Battista, Head of Payments, Intesa San Paolo 🎯 Asad Ali, Principal Technologist, Digital Identity, Ofcom 🎯 Marsel Wachter, Document expert, TIF – Team Identity Fraud 🎯 René van Eert, Managing Director, IDcentre 🎯 Martin Sandren, IAM Product Lead, IKEA 🎯 Mikko Hakkarainen, Policy Officer, European Commission 🎯 Sergey Fedorov, Head of Onboarding, ANNA Money 🎯 Jason Fensome, Accredited Counter Fraud Trainer, HM Passport Office
Amid challenging economic conditions, U.S. streaming giant Netflix is experiencing a downturn in subscribers signing up to its services, with users able to login to multiple devices connected to just one account.
The unrestricted sharing of passwords is exploiting a commercial loophole for Netflix, which led to the company unveiling a stricter set of rules to prevent account-sharing that also sabotages users’ data privacy.
Countries that include Chile, Costa Rica and Peru are ahead of the curve trialling higher membership fees for households that are found to take advantage of the current commercial model.
Devices installed with a Netflix account should all be connected to the same wifi as the household’s main device, or TV.
The world’s largest streaming service is set to suffer a second year of financial losses and subscribers falling by 200,000 after a hefty loss of 500,000 UK subscribers in 2022.
Netflix estimates that 100 millions worldwide are stealing the digital credentials of other users to use the service.
Under the new imposed rules, subscribers will still be able to share connected devices however accounts will be strictly limited to individual households. Charges will not be automatically imposed as the company considers exceptional rules for when accounts are used during trips abroad. Users can obtain a temporary password for 7 consecutive days which enables flexibility of access when travelling to different destinations.
The $3 charges imposed in some Latin-American countries offer a deterrent to account-sharing users but Netflix Co-CEO Greg Peters said members would be allowed to feedback their views “on what set of solutions work for them.”
As well as having a financial motivation to curb password sharing, Netflix is increasingly monitoring IP addresses, device IDs, and user activity linked to the account ‘s primary wifi location to distinguish legitimate users from cyber criminals.
Ministers of the NSW and federal government have agreed to boosting their mutual digital ID efforts, fuelling more speculation that a state functional digital ID pilot will be implemented before the March elections.
Both governments are expanding functional ID credentials – including medical record cards and drivers’ licenses – in their digital wallet and the NSW services app.
Taking to Twiiter, NSW minister for digital and customer service, Victor Dominello, confirmed that almost 4.4. million people had opted for a digital drivers’ license through the ServiceNSW app, equalling an 80% rise in uptake.
He also shared one of the most popular user requests is to integrate the Medicare card into the ServiceNSW app however there is a friction point with enabling delivery of many applications in the app, requiring Medicare details to be re-entered to validate eligibility.
Dominello said he wanted customers to have a better user experience of accessing multiple government service credentials within a single digital wallet and while conversations are at an early stage, the relevant federal and state agencies are engaged in challenging a previously shelved issue.
The announcement yesterday seemed to suggest more collaboration and alignment over digital priorities between the NSW and federal governments. other states will follow. Bill Shorten, Federal Minister for government services, expects other states will follow with the delivery of functional and foundational ID in their service apps.
The NSW Digital Driver Licence is accepted by Australia Post as proof of ID for parcel collection – and has been since January 2020 – but is not yet widely embraced by many organisations and cannot validate higher risk identity actions such as opening bank accounts or making passport applications via the Australia Post.
The Canadian territory of Yukon is launching a new identity management platform in a modernisation effort to reduce secure login methods to government sites, which can accumulate across a variety of public services.
The reasons for accessing government sites can vary from renewing vehicle registration, paying property taxes or claiming benefits. The MyYukon account will only require one secure password and login but it will be the decision of individual departments whether to adopt the digital identity system which will collect basic personal information from users for example name, address, phone number and email address.
When users access digital services the first time they will be prompted to set up a MyYukon account however thereafter one login can be used to validate future authentication attempts.
The system is not new and continues to be supplemented by in-person services, but the government has slowly worked on levelling up digital transformation of its services to ensure robust user protections using digital identity.
Joni Brennan, President of the Digital ID and Authentication Council of Canada, says the government risks more by not updating ID protections for government public-facing systems, which holds databases of public records.
Assessments to determine privacy of the system are ongoing. In August 2022, the government set out its intended Digital Ambition 2022 and preempted concerns about privacy by implementing a public consultation on a framework for digital identity. One of the key learning outcomes of the feedback emphasised the need for government to create fast, straightforward ways of authenticating system use.
The Ambition proposed “a solid foundation for the ever-evolving digital transformation of government”, said Mona Fortier, President of the Treasury Board of Canada Secretariat, and would serve as “an important tool to support the focus shared across ministers and departments to identify and implement better ways to ensure Canadians receive high quality, accessible, and efficient government services”.
Participating public authorities in the government’s OneLogin program will need to be able to share several types of government-held personal data with the identity verification service, to allow users to prove confirm their identity.
To support the identity verification system, the UK Government is planning to enact a new objective under the Digital Economy Act 2017 which will enable data to be leveraged by all government services using OneLogin.
The data sharing legislation is subject of a consultation between public authorities in England, Scotland, Wales being held from 4 January 2023 to 1 March 2023.
The UK Cabinet Office will fully launch the OneLogin program this year allowing users to authenticate into government services using a single reusable. In $400 million project, 190 sign-in logins and 43 separate system will be refined and merged.
The DCMS is also developing a UK trust framework, which sets out security standards to regulate digital identity products and services.
OneLogin is a central government sign-in system which is leveraged by specific departments including the Department for Transport which holds driving license data, and The Disclosure and Barring Service with a storage of personal data used to recruit staffers in government.
The User Audit report into Australia’s myGov system reveals disparities in different digital services and login authentication between myGov and other government systems.
It also undermines the recent costs of redesigning myGov and launching a smartphone app while different services harness unique login actions, control their own identity
While the report’s engagement with user focus groups highlighted the main access point to government services overall performed well, it cited a 2022 PWC Citizen survey which found that 46% of participants attributed confusion around accessing services to an increased volume of digital channels.
Action: The report advises that the government provide a common service delivery.
Users of multiple agencies have to submit the same cumbersome information.
The lack of digital identity providers onboarded to the Australian Government Identity System also limits who can get a ‘strong’ digital identity so this number is significantly lower than the number of myGov users.
Further, inadequate privacy protections for personal data stored in myGov is lagging behind the advancements and use cases of digital ID and the report recommends further work in myGov and its member services to track and make a record of end to end user experience across the digital services ecosystem.
A consortium of big U.S. banks working on a rival digital wallet to the likes of Google Pay and Apple Pay will not successfully delay big competitors from unlocking customer banking.
Amid a saturated market of digital wallets 0 some of which banks in consortium have failed to make work a year into operation – the group of banks cannot expect to significantly impale the growth of Apple/ Google and emerge as the customer pay service leader.
Applications like Paypal and Apple Pay and other wallets that have market dominance and the advantage of being fixed downloads on consumer devices will remain untouched.
The other serious problems that banks face are with their cards already being integrated with services like PayPay as established pay providers. They will also need to convince merchants to come onboard with serving their customers in the digital wallet despite loyalty and convenience favouring long-standing providers.
In Forbes’ observations, several customer led preferences were attributed to the doomed proposal for another big bank led wallet including digital convenience, competition in the market, and the quick elimination of banks’ wallets while banking customers are being drawn to other platforms.
The Unique Identification Authority of India (UIDAI) refined new guidelines for ‘Requesting Entities’ that state citizens must be aware of how much and what personal information they disclose when being authenticated with their personal Aadhaar national ID number.
Entities are required to seek consent of residents with a Aadhaar ID before authentication into a corporate or government system which leverages their personal information.
The Aadhaar Act also emphasises that all logs of authentication attempts have an expiry date when any record of personal information or consent given should be deleted.
Requesting entities such as government services, local administration councils and enterprises that provide Aadhaar authentication services have a duty to disclose biographic, biometric or demographic information to the Central Identities Data Repository. Every residents personal Aadhaar number used to authenticate and prove genuine users should be confidential and secured during authentication.
The UIDAI called for entities to report suspicious attempts around authentication such as impersonation or theft of user identities and false pretences of being the ID holder.
The release continued to state that requesting entities should not allow a Aadhaar number to be read either electronically or on a physical document without obscuring the first 8 digits and Aadhaar numbers should be erased unless with authorisation to be maintained.
“These entities need to be courteous to residents and assure them about the security and confidentiality of their Aadhaar while conducting offline verification”.
Aadhaar is residents’ digital ID, and it works as a single source of online and offline identity verification for residents across the country.
Our exhibition floor at Identity Week Europe 2023 is substantially bigger than previous years to cater for a bigger show but floor space is filling up fast with more of the industry’s vendors and organisations signing up to be part of a central European show!
Do not miss the opportunity to showcase your identity solutions to thousands of market leading companies and decision makers at this year’s Identity Week Europe!
This year we are radically upscaling our venue, larger exhibition floor and curating more quality theatre tracks to welcomes over 4,000 attendees across two days, exploring the latest innovations within the identity ecosystem.
Identity Week Europe will be welcoming senior representatives from key industries including banking, travel, enterprise, telecoms, healthcare and government to name a few.
This is a can’t miss event packed wall-to-wall with the latest identity innovations!
Key decision makers from the likes of Mühlbauer, iProov, Thales, Entrust, IDEMIA and OVD Kinegram have already confirmed their spots early at Europe’s leading Identity event. Don’t delay in securing your booth to be in with the best chance of kicking of 2023 with fruitful partnerships, projects, case studies and more.
75.8 million Filipinos are registered to Philippine’s national ID system PhilSys.
The Philippine Statistics Authority (PSA) says it intends to fast-track a digital ID ecosystem with the help of the private sector, to tap transactions across businesses and government agencies.
It comes after consumer rights group CitizenWatch Philippines rallied the government – and enterprises – to press forward with the rollout of the Philippine National ID, stressing the digital transformation impact on all sectors in the public and private sector.
Upon enacting the Philippine Identification System Act in 2018, the government’s aim was to issue a single national identity system.
A digital PhilSys app will provide crucial validation of identity as well as in the context of facilitating “public and private transactions”, promote business and a healthy e-commerce environment, combat fraud and allow citizens to contribute to their digital economy and government.
Philippine’s President Marcos Jr. made the order to accelerate the digitalisation of the National Identification (ID) system during a meeting with the Private Sector Advisory Council on Digital Infrastructure in Malacañang.
An issuance strategy was initiated by the PSA to build a website for registered citizens to download a PDF copy of their ePhillD on to a mobile device.
“PhilSys is a foundational, digital lD system, so its functionality is geared towards digital use – whether as a card, printed on paper, or PDF tile. This ensures an inclusive national lD system that can be used across government agencies and private entities for more efficient delivery of services for Filipinos. This is a move closer to realising the vision of a Makabagong Pilipinas,” said Usec. Mapa.
Digital IDs can also be successfully integrated into a digital wallet with other service applications, for example ePrescription, online banking apps, drivers’ licences and government documents.
Since the passage of the Trusted Exchange Framework and Common Agreement (TEFCA), the healthcare sector has had a very clear directive on digitalisation and securing trusted channels to exchange healthcare data between different parties.
Health Gorilla’s recent State of Interoperability report is the most downloaded piece of content in their history, which reveals that more than half (55%) of healthcare professionals are supportive of broadening inclusivity to personal health information and plan to spend 5-20% more on achieving interoperable health systems in 2023.
The report overall surveyed 130 senior healthcare professionals in leadership positions.
Interoperability in this context refers to improving integrated healthcare providers systems that enable access to and exchange of health data to all relevant parties, patients and medical professionals.
Despite plans to inject more investment into interoperability and data-sharing, the survey also revealed that 75% of participants felt that data privacy and security were primary concerns of healthcare exchange systems.
Among the findings, only 40% of health system leaders believe that shared heath data is “good or great” quality, with 60% reporting duplicates or gaps in data.
The government is a driving force in reducing waiting times for patients to retrieve their health information securely from the healthcare system. Another problem with the current data-sharing model in healthcare is the lack of data being utilised and shared between Electronic health record systems.
A regulation as part of the 21st Century Cures Act prevents the withholding of information to providers and patients and in October 2022 this law was revised to apply to all health data.
Jitin Asnaani, Health Gorilla Board Member and former Executive Director of CommonWell Health Alliance said:
“Thanks to market adoption of national and regional data exchanges and the continued thrust of government initiatives – such as TEFCA, FHIR APIs, Information Blocking, Promoting Interoperability, and other recent CMS rules – the basis on which healthcare participants will make decisions is evolving. The State of Interoperability report highlights the magnitude of this change, and showcases the progress made by public-private collaboration”.
The growth of the Veridas team continues apace. After closing a historic year 2022 in terms of turnover, and increasing its international presence with the opening of new offices that place the company in countries such as Spain, Mexico, United Kingdom, Italy and the United States, 2023 begins with the announcement of the incorporation of Mariona Campmany as Chief Marketing Officer.
Mariona Campmany, experience for global business development
Mariona Campmany brings more than fifteen years of experience in the FinTech and digital transformation spaces, combining industry C-level roles. Among other companies, she was CMO at ICAR start-up acquired by Mitek in 2017 where she spent the last 5 years leading the European marketing department for the listed company. She helped to grow the revenue in Europe while successfully developed marketing strategies.
“Veridas is an exciting company with market leadership in Identity verification and authentication solutions through being the instrumental piece to unify our identities in the physical and the digital world,” said Mariona. “I’m thrilled to join this team, which has consistently delivered outstanding results. Together, I’m confident we can execute on the strategy and pursue all opportunities available to us.”
Reaching the market at the right time
Mariona Campmany is joining in a pivotal time, where powerful trends in digital transformation are creating major opportunities for identity solutions and after two years of significant Veridas revenue growth in the Identity Verification (IDV) and Identity & Access Management (IAM) sectors.
“Mariona comes to reinforce a Marketing team that in the last two years has helped us in a very significant way to achieve our business objectives. We are fortunate to be able to incorporate Mariona to Veridas, with whom we redouble our commitment to Marketing as a lever for growth”, explained Eduardo Azanza, CEO of Veridas.
For her part, Muskilda Pascualena, Director of Talent and Culture at Veridas said: “It is fortunate that a talent like Mariona decides to join Veridas. Our brand is our people and Mariona will help us to win the trust of our clients around the world”.
A report by Accenture has predicted a tipping point in the near future when U.S. banks will be forced to devise new payment methods to compete with the popularity of digital wallets.
Many banks capitalise on new revenue streams and growth by integrating their mobile and digital cards with popular e-wallets – the most notable being ApplePay, GooglePay and PayPal.
However traditional banks are now looking to reopen a healthy margin between banking methods and non-bank payment streams.
A group of U.S. banks are supporting a new wallet, which links with debit and credit cards and will create space in the marketplace for U.S. banks to thrive.
The evidence points to a rapidly changing consumer payment landscape being attributed to consumer behaviours and technology advances that evoke market competition. Over half of consumers have tried or regularly use digital wallets over credit cards, hence the impact on card-issuing banks that fall behind payments innovation could be substantial, equating to $89 billion in revenue over the next three years.
And this is only the disruption with real payment options in the wallet, account-to-account (A2A) and buy now, pay later (BNPL).
Crypto and metaverse payments offer an endless realm of opportunity for speedy and flexible transactions on the next generation of the internet, which is secured by blockchain.
Find out more about strategies that banks can apply to ensure consumers can make payments from any location real-time.
We are thrilled to be welcoming the new year with the announcement of our latest keynote speaker for Identity Week Europe 2023 – taking place for the first time at the RAI Amsterdam on the 13 – 14 June.
Joe Palmer Chief Product & Innovation Officer iProov Ltd
Andreas Wolf Principal Scientist Biometrics Bundesdruckerei GmbH
Christoffer Bonn CTO Finnish Immigration Service
Louise Cole Head Customer Experience & Facilitation IATA
Secure your conference ticket to gain thought leadership perspectives from thousands of European governments, travel authorities, and biometrics disruptors as they come together for leading insight into 2023 biometric security!
JOIN THE 2023 START-UP CITY
This year we are hosting 100 disruptive start-ups in our Start-up City!
Seize your chance today and apply for your free 1m² space to present your innovative solutions to investors, global press and multinational companies looking to find the next identity unicorn.
Plus: be in with the chance to pitch your start-up at our on-floor seminar theatres!
The UK government is bringing in a new travel authorisation scheme in 2023 for travellers entering the UK, which permits entry only if permission is obtained in advance.
The move is in line with the government’s hardline approach to tackling the unmanageable immigration problem and reinforcing border control, adding to advanced passenger vetting procedures.
The crisis that the government want to avoid is having to deter illegal immigrants at border points at the expense of taxpayers’ money and impose pre-checks that prevent dangerous crossings in the first place.
“Our flagship permission to travel scheme will mean that it is easier for our friends to come to and contribute to the UK, but harder for those we do not want to come here. Electronic Travel Authorisations will enable us to tackle problems upstream and we will know more about those who use the system to come here.”
The overarching objective is to digitalise and implement biometric systems at border points by 2025.
The phased ETA scheme will undergo beta testing and then prioritise citizens of Qatar, Kuwait, United Arab Emirates, Oman, Bahrain and Saudi Arabia before being applicable to the EU and visa-exempt countries.
To obtain a ETA, non-visa individuals will be proof of a valid national biometrics passport permitting a short stay of 6 months, an email address and credit or debit card. During the application process, it will also be necessary to provide biometric and biographic information which is slowly becoming a cornerstone of travel.
More details including application fees are yet to be confirmed.
Russia is still being the deadly driving force of war and destruction against Ukraine and yet the irrepressible spirit of Ukraine is remarkable.
With the support of U.S., Ukraine has continued to improve its digital transformation and deliver public services through a new govtech app, while bombardments reduce physical security to zero.
Most surprising of all, in the throes of debilitating warfare, Ukraine wanted to share its expertise with the govtech app to digitalise other governments.
Ukraine developed the award-winning e-government app in 2020, attracting U.S. support.
A meeting took place on Wednesday between USAID Administrator, Samantha Power, and Ukraine’s Vice Prime Minister, Mykhailo Fedorov at the World Economic Forum to discuss USAID’s support to Ukraine in advancing digital transformations and governments that connect with citizens, especially during times of crisis.
Ukraine’s imperative is to keep essential daily public services provided by the government afloat, while many fundamental infrastructures of a country have been destroyed by the war.
The notice from USAID highlighted that one of the most digitalised countries in the world would be testing an app from Ukraine.
Estonia’s digital tool, mRiik, was showcased as an example where the transfer of code and inspiration for UX/UI design was taken from Ukraine’s Diia app to boost another country’s mobile national platform.
Luukas Kristjan represented Estonia’ digital development team at the meeting.
USAID provided financial, technical and legal assistance to Ukraine from 2019 when the Ministry of Digital Transformation was established, leading to the Diia app.
The Diia is a mobile wallet application and online platform that facilities secure authentication to access 120 government services and interaction with the government over matters like claiming benefits, paying taxes and accessing identity documents and information.
The need to continue running services as close to before Russia’s invasion has been a key element of the government’s strategy to resist Russia and uphold morale. Hence, since February 2022 Ukrainians were entitled to social aid support with face-to-face government services being brought to a halt by the war.
Many Ukrainians forced to abandon their homes and lives in Ukraine accessed critical online services through the Diia app. The Diia app has been held to a gold standard.
Working alongside Congress Administrator Power announced that USAID would be supporting Ukraine to help other countries accelerate their digital transformations with $650,000 of funding.
Private sector companies will also be called upon to raise resources and technical assistance to contribute to the adoption of digital government platforms. Potentially the production of components of the Diia app could be scaled up but at the minimum every countries should have an app for government services.
Although the app and Ukraine’s digital transformation plans predated the war, Diia is a symbol of survival and endurance during current events. President Zelenskyy set sights on a digital future which was in motion by the eve of Russia’s invasion – 10 million Ukrainians had installed the app.
The POTENTIAL Consortium is building and testing digital ID prototypes for new applications in EU’s European digital wallet. The concentration will be to test integrations for digital drivers’ licenses, medical prescriptions, e-government services, SIM registration, account login, remote electronic signature.
This follows a cross-payments pilot for the EU’s wallet led by the NOBID Consortium which invested in facilitating instant secure transactions and interoperable infrastructure.
Identity Week Europe Gold sponsor, IDEMIA is joining the POTENTIAL Consortium which comprises of 148 members representing 19 European countries.
Various Consortiums have undertaken digital ID projects aligned with the EU’s single digital wallet which is due to launch in 2024. The DC4EU – exploring a set of applications for career credentials – will benefit both applicants and employers who require a secure means of verifying career records and submiting resumes.
The wallet is a fusion of digital ID and other e-credentials that service consumerism in numerous sectors.
EWC Consortium’s proposal to test the EU wallet in the context of travel ID credentials for the users and business-to-business was accepted by the European Commission.
We interviewed Dror Gurevich, Founder and CEO at Velocity Network Foundation.
Velocity Network founded by its namesake foundation is a platform which enables the exchange of trusted career records to constituents like schools and employers, turning them into immutable and verifiable digital credentials owned by the individual.
The job market is a relatively unexplored domain for digital verification while people have been navigating their careers with “self-reported unverifiable CVs” in a broken data market.
Most employers, however, have been under a regulatory regime for 6/7 years to vet resumes and careers records of job applicants before hiring.
Velocity Network is largely acting alone in digitally transforming career verification by bring together the largest vendors to deploy the “internet of careers” – a blockchain-based layered open source platform that allows individuals to claim verifiable career credentials from primary authorities such as schools.
Hackers that have compromised Royal Mail’s data engine in a ransomware attack announced on Wednesday have issued a ransom for payment to stop the data being leaked.
The culprits are a criminal gang called LockBit. Acknowledging the disruption, Rail Mail stated it was seeing a severe impact on its operations to ship packages and letters internationally, asking for parcels not be posted until after the matter is resolved.
Despite this, import operations will “perform a full service with only some minor delays”. “Our teams are working around the clock to resolve this disruption and we will update customers as soon as we have more information”.
Lockbit is thought to operate from Russia. The Financial Times has reportedly obtained proof of the ransomware attack. In an address to Parliament, Royal Mail CEO Simon Thompson said: “We’ve confirmed that we’ve had a cyberattack”, although he believes that LockBit are mounting pressure compounded already by strike action despite not actually having compromised any data.
Lockbit has unleashed attacks affecting over 40 organisation in the last month but Royal Mail is so far the largest scandal-hit company, which harbours a customer base of 29 million addresses across the UK. At a distribution centre in Northern Ireland, workers have reported that printers involuntarily printing notes reading ““your data are stolen and encrypted”.
Royal mail does harness a customer-facing digital identity interface (EasyID) to confirm customers when they collect parcels.