Research from Onfido demonstrates the emotional cost of fraud is a breakdown of trust between consumers and brands
London, UK – May 19, 2022 –Onfido, the leading global digital identity verification and authentication provider, today announces the results of a study revealing the emotional impact of fraud on UK consumers and how this is fostering distrust of brands responsible for keeping customers’ online identities safe.
With the rate of identity fraud rocketing 44% since 2019 as fraudsters follow consumers online, 53% of UK consumers agree that they now fear their identity is available for purchase, while almost half (47%) agree that online service providers and platforms do not prioritise anti-fraud measures. As a result, half (50%) of consumers agree that they now distrust brands or online service providers with protecting their identity.
The emotional cost of fraud
In the survey of 1,000 UK consumers, Onfido examined the impact of fraud through a human lens to expose how the emotional impact can lead to a breakdown of trust between businesses and consumers.
With many claiming to be ‘digitally savvy’ or able to spot fraud online, those falling victim to fraud often experience a heightened emotional reaction. In fact, one third (33%) of consumers would feel embarrassed as a result, while 46% would feel vulnerable afterwards.
This emotional distress is compounded by the perception that fraud is a personal crime. Seven in ten (70%) UK consumers agree that fraud feels like a personal attack, while over half (56%) agree that fraud victims are often perceived to be at fault, and almost half (44%) agree identity fraud is not treated equally to other forms of crime.
Despite the clear emotional cost, consumers lack belief in the fraud support system. For example, 68% would not bother reporting fraud to the police, no matter the size of the scam, as just over three in ten of those (32%) believe they would not get their money back while 27% would not be confident that appropriate action would be taken.
There are no second chances
As a result, Brits are taking charge of what they can control, which is where they spend their time and money. The survey found there are no second chances for brands when it comes to fraud, as 68% indicate that it would lead to distrust of the associated business.
This not only means reputational damage but a loss of business. In fact, just over two in five (41%) UK consumers would immediately close their financial services account or switch providers in the banking and finance sector, in the event of fraud. Moreover, 34% of consumers would take similar action with businesses in the cryptocurrency sector, while 40% would change online gaming or gambling providers, 37% with telecommunications providers and 34% with healthcare providers.
Re-establishing trust in a digital-first world
Brands have an opportunity to regain consumer trust depending on the security measures used to protect their identities online. In fact, as many as 84% of Brits indicate that security measures can support this process.
When given a choice, consumers specifically point towards multi-factor authentication such as biometric verification (40%) or taking a photo of their ID on their smartphone for instant verification (24%) as measures that would increase their trust in a company with their online identities. Consumers also indicate that these security measures could support trust on social media platforms and prevent misinformation, abuse, and hate speech, as 64% agree they would increase their use of online sites if there were secure identity verification solutions in place to prevent such things.
Commenting on the research, Mike Tuchen, CEO of Onfido, said: “Our research tells us that UK consumers feel the emotional cost of fraud. This emotional cost is as important as the financial impact when it comes to trust in brands. Businesses have a duty to protect their customers and make their digital services and products easy and simple to access online.
“With fraudsters increasingly moving online and deploying increasingly sophisticated tactics, brand trust is eroding due to what many believe to be a victimless crime. It’s up to brands to rebuild trust with effective security measures – like biometric verification. With no second chances on offer, that’s how they will retain custom and protect their reputation in an increasingly digital world.”
Onfido’s study also examines the emotional cost of fraud on 1,000 US consumers. To view the combined US and UK results, and to learn more about how to instil confidence in your ability to verify and protect identities, please visit Onfido’s page here.
Indumil, the sole arms manufacturer for the Colombian government, has announced new and innovative measures to authenticate the identity of an individual securely and accurately, combining technologies of TECH5 and Accesos Holográficos (AH). These new measures are implemented to increase confidence in the legal authorization of registered firearm possession in the country.
Indumil is adopting the technology of both TECH5, an innovator in the field of biometrics and digital identity management, and Accesos Holográficos – AH, a leader in marketing solutions in high security printing, in order to modernize permits for gun carry and possession in Colombia. The new technologies will allow the implementation of the T5-Cryptograph, a secure digital container, which will hold both biometric and demographic data of an individual gun owner. The T5-Cryptograph will be integral part of the gun permit, and with the aid of a smartphone the identity of an individual gun owner can be biometrically confirmed in seconds. Furthermore, the new document will allow the authorities to biometrically verify the identity of the firearm carrier even off-line, without the need for an Internet connection.
“We are convinced that the implementation and function of digital identification enhanced by biometrics on firearm permits will only serve to increase the security in the country as well as provide law enforcement agents with a tool to verify the identity of gun owners in a fast and accurate manner. These patented technologies, which will be integrated with the new generation firearm permits, will make it difficult if not impossible to falsify and/or adulterate firearm permits.”- comments Juan Carlos Sánchez Sánchez, South American Regional Director for Accesos Holográficos.
Over the next three years, Indumil plans to issue more than 700,000 carry and possession permits with integrated T5-Cryptograph for both firearms and non-lethal weapons. Owners of more than one firearm will receive a separate permit for each one. “To be clear, the implementation of TECH5 digital identification technologies will allow law enforcement to be more efficient in their work in the field given that they will now have a tool at their disposal that will legally support their operations. In addition, the new technology will also facilitate control in remote locations in the country as there is no need for an internet connection to verify the identity of permit holders.” – comments Coronel Hoover Ríos, Director of Arms and Explosives Trade Control of the General Command of the Armed Forces.
The future of sovereign documents (IDs) such as identity cards, passports and driver’s licenses is virtual. However, there are still some key challenges to overcome to get there, with IDs remaining “phygital” for the time being, explains Veridos.
ID cards, passports and driver’s licenses are increasingly “phygital” across much of the world. This sees physical and digital components combined with documents containing electronic chips that store data identifying their holders. Unlike purely physical ones, phygital IDs have one key advantage: data that establishes a citizen’s identity can be transferred to digital platforms without friction. Thus, they are indispensable for efficient eGovernment processes.
To advance these processes, the next logical step is to further digitize IDs – that means their virtualization for mobile devices such as smartphones and tablets. However, to get to that point, states, international organizations, and system providers have to overcome a range of challenges. Veridos explains the most important ones:
1. Develop new security solutions. Phygital IDs contain numerous physical security elements such as a surface that can be felt in relief, holographic portraits or watermarks. With virtual documents, these features are omitted, creating a gap that must be closed by new security solutions.
2. Build state-wide infrastructures. In order to use virtualized documents effectively, states need complete IT infrastructures throughout the country. This includes systems for the high-performance processing of large amounts of data. These are necessary, for example, for cross-border authentication of virtual identities, i.e. when a citizen travels internationally; or mobile solutions that enable citizens to use their virtual IDs for digital services in a legally secure manner.
3. Define international standards. International standards are needed for the smooth cross-border use of virtual IDs. Organizations such as the ICAO, a specialized agency of the United Nations, are already working on specifications for the harmonization and standardization of such IDs.
4. Design concepts for citizens’ data sovereignty. A key factor in the acceptance of virtual IDs by citizens will be the handling of their data. National authorities should design solutions that give citizens sovereignty over their data – for example, by allowing them to decide on a case-by-case basis what information they want to release. Such concepts can be realized by the decentralization of IDs.
5. Design user-friendly systems. In addition to the documents themselves, the goal is also to digitize the associated processes around application and issuance as consistently as possible. Since citizens usually only need new IDs at intervals of several years, they often do not become familiar with the digital systems. These systems must therefore be as intuitive to use as possible.
“The future of IDs will become more and more virtual, there is no doubt about that,” explains Marc-Julian Siewert, CEO at Veridos. “There will even be some outliers, especially countries that do not yet have phygital IDs, will simply skip this step. But the majority of the world will still have phygital IDs for the next ten years. Countries need a lot of patience to take the next step towards completely digitized documents, but it will be worth it. After all, they can take state-citizen communication and, consequently, the efficiency of public administration to a whole new level.”
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When identity becomes ‘digital first’, opportunities arise. Jaume Dubois, CEO of ID30, discusses with the Paypers how the many facets of digital identity and how digitalization can help create financial inclusion
Have you heard about mobile money?
In Burkina Faso, like in many other countries where the banking system is not widely spread, people are using just their phones to share money. All they need is a 2G subscription and a feature phone through which they can share money instantly to any of their relatives in the country.
This very smart solution is way more advanced if compared to the complex user experience within the classic banking systems. Like many innovations, this process was born by people who, at the end of the month, were not willing to waste their phone subscription units, so they were transferring them to their friends in exchange for cash. This way, they invented mobile money on top of something they’ve already got, something accessible and inclusive.
Thanks to mobile money, a daughter is able to send cash to her mother living far away, or a father can send money earned in the city to his family staying in a remote village in a rural area.
Since the 2010’s, most countries have started the digitalization of their legal identity in order to access administrative services in an easier way, through the use of innovative technology. But, as many people live in places where infrastructure and technologies are not accessible, this digitalization can divide the ones with access from the ones excluded from it.
Identity becomes ‘digital first’ and is bringing with it the capacity to transfer and exchange money. Digital solutions represent an immense opportunity for governments as they are efficient in social programs and drastically reduce the logistics and the cash line loss. Besides, digital means direct and instantaneous, precisely targeting the individuals who are most in need. Digital money transfers shorten the time in crisis situations, making it possible to offer assistance and deliver support right when it’s needed.
COVID-19 pandemic has highlighted the need to use technology to assist people in difficult situations. In Togo, for example, the NOVISSI selected the poorest villages and neighborhoods through high-resolution satellite imagery and nationally representative household consumption data. Thenceforward, the program allowed the identification of vulnerable people through machine learning algorithms, using mobile phone metadata and phone surveys. This granted contactless, social protection payments to a population which no longer had the possibility to earn money because of the lockdown. Since then, Togo is leveraging that experience by building a National ID platform which will be closely coupled to a social protection system.
Since 2016, The World Bank ID4D program is supporting the deployment of National Digital ID systems (also called Foundational ID) in 49 countries, having a significant impact in normalizing and regulating the National Digital ID thanks to the contribution of various experts and leveraging on countries’ experiences. They have recently coupled the ID4D program with the GP2x program (which has supported more than 33 countries in the process of digitizing the cash transfer from Governments to population) in order to digitize the government-to-person payments.
Within the past ten years, many initiatives have grown around the world to give life those digital identities linked to digital payment. India is one example. Using their AADHAAR system, they allow the authentication of any Indian with just a paper card and the help of biometrics. Another example is Peru, with the RENIEC National Identity system offering centralized identification to the public and private sectors. In Europe, Estonia has developed their ‘Government as a platform’, offering a lot of convenience and applying ‘single source of trust’.
Identity and payment platforms initiatives are now growing in several countries, rushed by the COVID-19 and getting stronger through their technical capacities and data availability. They have revolutionized the social protection programs systems by developing new models of social protection based on socio-economic data analyses and using Artificial Intelligence to determine the eligibility of people to social assistance.
To better support the fast-track digitalization of governments we can see more and more cross countries initiatives, with countries sharing their experience and technologies through what is called Digital Public Good. lndia, for example, shares their National ID model, AADHAAR, through an Open-Source ID Platform (MOSIP: Modular Open-Source Identity Platform). Estonia, on the other hand, shares their secure data exchange Hub (X-Road).
At same time, global initiatives like GovStack lead by GIZ (GIZ), ITU, Digital Impact Alliance, and Estonian Government are assembling Digital Public Goods into Government Stacks, which accelerates countries’ digitalization. GovStack includes digital ID platforms and payment systems to facilitate interactions between government and population.
There are also other initiatives which are focused on achieving specific goals. Digital Convergence Initiative, for instance, is leading to offer a fully Open-Source solution for onboarding beneficiaries and executing Social Protection programs. Other solutions like ID PASS Open-Source toolkit reuses know-how and technologies designed for emergency assistance of vulnerable populations, serving as a civil countries social protection system.
In a world damaged by the pandemic, with large blocks of rivalry, there is still hope. Seeing how countries collaborate and build digitalization for all, with the inner objective of inclusion and a goal to get out of poverty, the people that have been stuck there for generations.
With wars, pandemics, and other things that threaten the longevity of humanity, we will need a sense of fraternity to survive.
About Jaume Dubois
Jaume Dubois is leading expert on digital Identity systems for governments, advising on digitalization of identity and of administrative processes. He has been a Technical Leader, an R&D Manager, an Identity Systems Project Manager, and a Product Line Manager on Foundational ID and Biometric Solutions. He’s a key contributor on international initiatives like OSIA or GovStack, working closely with MOSIP or OpenCRVS. Jaume is now CEO of ID30, a consulting and innovation company working on bridging technological gaps between governments, populations, and technology providers.
ID30 is a consulting company advising on digital identity and governments digitalization for developing countries. It has emerged from the statement that governments had a strong need to digitize whereas most specialists in the domain were part of the private sector. ID30 brings deep expertise into government project management units and supports them in their design, technical decisions and overall project management. On the other side, ID30 is supporting international organizations to design their framework and align their positioning government’s needs.
ID30 pragmatic approach leads to setup adapted and sustainable solutions by being focused on delivering successful use cases rather than high technology. Working for more inclusion is an important goal for ID30 name refers to 2030 the target date of UN SDG 16.9 : “By 2030, provide legal identity for all including birth registration”. At the moment, ID30 supports a government in West Africa and a major international standardization body.
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This year we’ll be addressing some of the most pertinent topics within biometrics, from new tech, to potential threats, to future trends.
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LexisNexis® Risk Solutions, part of RELX, has announced the acquisition of BehavioSec®, an advanced behavioral biometrics technology provider. Founded in Sweden in 2008 with a presence in the U.S., Canada and EMEA, BehavioSec provides a highly predictive behavioral biometrics solution that uses behavior analysis for continuous authentication to establish identity trust and help prevent fraud. Solutions from BehavioSec will become a part of the Business Services group within LexisNexis Risk Solutions and enhance its device and digital identity-focused offerings, such as LexisNexis® ThreatMetrix®.
“BehavioSec represents a great addition to an already strong digital identity detection and authentication capability set for LexisNexis Risk Solutions,” says Julie Conroy, head of risk insights at Aite-Novarica Group. “Behavioral biometrics are an important component of the digital channel control framework, helping with both detection and authentication in a passive manner.”
Behavioral biometrics is becoming a widely adopted tool by industries such as financial services, ecommerce, technology, insurance, health care, communications, mobile and media companies and government agencies to prevent new account opening fraud, account takeover and scams, amongst other use cases. These organizations seek a passive means to establish trust while identifying fraud and detecting bots or malware, typical fraudster use patterns and changes in legitimate individual usage patterns to stop fraud before it enters their environments. They want to achieve this simultaneously while ensuring a positive experience at every consumer touchpoint.
BehavioSec brings the ability to convert complex mobile signals from touchscreen and sensors into rules and advanced mobile behavioral biometric-based authentication capabilities, complementing the browser-based solutions within ThreatMetrix®. By integrating offerings from BehavioSec into ThreatMetrix, customers will also benefit from continuous authentication, advanced machine learning capabilities and additional behavioral data for enhanced authentication processes.
Rick Trainor, Business Services CEO, said, “Behavioral biometrics is a valuable component in fraud prevention strategies that layer defenses to tighten the net that stops fraudsters. Founded 14 years ago by a team of highly accomplished visionaries, BehavioSec is a forerunner in the behavioral biometrics segment and continues to evolve and innovate ahead of any other behavioral biometric solution available today. Our combined customer base will benefit significantly from a blended behavioral biometrics solution within ThreatMetrix that offers more defense for customers without adding friction across the consumer journey.”
Dr. Neil Costigan, CEO of BehavioSec, added, “I am looking forward to discovering the next phase in the evolution for behavioral biometrics alongside a successful, innovative company looking to further evolve our advanced capabilities.”
The new fraud prevention tool will allow access to behavioral biometric solutions by larger organizations when combined with ThreatMetrix®, while serving small to mid-sized organizations seeking a stand-alone behavioral biometrics offering.
BioRugged is pleased to announce that its Face Camera system is now supporting the MOSIP framework for the biometric enrolment.
“Our Facial Camera system is currently used in a wide range of our devices,” says Hof Retief, COO of BioRugged. “The availability of the BioRugged Facial Camera SBI for MOSIP also means that our complete Mark and Marque range of products is now fully MOSIP compliant.”
BioRugged works closely with its biometric partners and the MOSIP development community.
“We strongly support and endorse the MOSIP initiative. India has proven how beneficial an Identity Platform can be for a country. MOSIP is taking the approach to the next level and makes a vendor independent ID platform available for many countries.”, adds Arnd Langguth, CEO of BioRugged. “While governments can invest in a sustainable platform without fearing a vendor lock-in, the platform still allows 3rd party solutions to easily link into the platform.”
SME insurerSuperscript has found that complacent attitudes among employees towards cybersecurity is putting UK businesses more at risk. In a survey of 1,500 UK employees, 40% feel that upholding cybersecurity best practice is not their responsibility.
Alarmingly, over a third (34%) claimed to be unaware of what preventative measures their company has in place to prevent such an attack, despite 53% claiming they rely on the systems their employers have in place to keep them safe.
45% stated they felt unconcerned about a cyber-attack as their employers should ensure they haveinsurance in place to cover any related losses. These findings emphasise the complacent attitudes employees have towards their role in keeping the workplace safe.
Cameron Shearer, Co-Founder & CEO at Superscript commented, “A digital presence is a necessity for all modern businesses. This opens up new risks, and with the widespread adoption of hybrid working cyber attacks are sadly becoming more prevalent. It is important that businesses approach protection with a full 360° view. As a first step, businesses should be educating employees about the collective responsibility to cybersecurity and instil good habits. This is just as important as ensuring they have protective systems in place in case they are attacked, and insurance in place in case of a successful attack.”
Even with the adoption of more advanced cybersecurity measures including biometric, multi-factor and computer recognition authentication, one in five (21%) still believe passwords to be the most secure measure while more than a quarter (29%) prefer passwords due to their ease of use. In fact, as many as 40% viewed multi-factor authentication as an inconvenience.
This preference for convenience might explain common bad password habits identified by this study:
34% have changed secure and ‘strong’ workplace passwords to a weaker but more memorable one that does not meet best practice i.e., not long, complex or include symbols
31% have shared their workplace passwords with colleagues and people outside of work
30% only use two-three different passwords at work
15% only use one password at work
12% did not change their password when notified that it had been compromised
Jamie Akhtar, CEO and co-founder of CyberSmart said, “We have certainly seen an increased awareness among businesses, particularly SMEs, with regard to cybersecurity in the last couple of years. While encouraging, the next step requires us to make the transition from knowing ‘what to do’ to ‘how to do it’ and getting those best practices embedded into company culture.
Now more than ever, businesses need to take a holistic approach to cybersecurity. It is no longer enough to rely solely on basic password practices. Rather, businesses and their employees must take on board other measures from regular security awareness training and implementing MFA, to updating software as well as adopting cyber insurance.”
Employees had cited that virtual private network (VPN), antivirus software upgrades, multi-factor authentication, privacy screens, investment in cybersecurity training and cyber insurance upgrades had been introduced due to increased remote working*.
Promisingly, 56% of those surveyed felt confident they knew what steps to take in the event of a cyber-attack or breach on their computer whilst working remotely.
An understanding of the risks posed to businesses was also prevalent among employees**. When asked which common cybersecurity risks posed the most danger to their businesses, employees identified business interruption (49%), privacy liability (43%) and payment card data breaches (40%) as the top three threats.
Alcatraz AI, a leader in physical security AI technologies was one of six companies selected to join the Endeavor network at the 25th Virtual International Selection Panel (vISP). Endeavor is the leading global community of high-impact entrepreneurs, working to create a multiplier effect by inspiring high-growth entrepreneurs to dream bigger, supporting and investing in them to scale faster, and providing a platform to pay it forward.
The Virtual International Selection Panel is the culmination of a rigorous multi-step selection process to identify high-impact entrepreneurs who demonstrate the potential to leverage Endeavor’s resources and mentorship to create large-scale wealth and jobs and are committed to reinvesting their time and money in their local entrepreneurship ecosystems to help others take off. During the vISP, panelists interviewed a small group of high-caliber entrepreneur candidates about their businesses. Then, in “deliberation rooms,” panelists evaluated the entrepreneurs on their potential for high-impact growth, discussed, and voted unanimously to select the newest Endeavor Entrepreneurs.
“We are extremely excited to have Alcatraz AI, the innovation leader of the physical security world, join the global Endeavor family! We are ready to support the company with our unrivaled network in their global expansion and rapid growth,” commented Simona Nikolova, Entrepreneur Selection and Growth Manager at Endeavor.
As part of Endeavor’s network, Alcatraz AI will gain access to comprehensive, strategic, global support services, including introductions to local and international business mentors, investors, and volunteers from Fortune 500 consulting firms who will help them address key needs. Endeavor Entrepreneurs have had a significant track record of impact, having created more than 3.9 million jobs, generated combined revenues of over $28B, and helped build sustainable growth models in their home countries.
“At Alcatraz AI, we could not be more proud to join Endeavor and their impressive network of innovators,” said Vince Gaydarzhiev, President and Founder of Alcatraz AI. “We look forward to expanding our mission of leveraging facial authentication to make safer spaces possible, now with the support of Endeavor.”
Alcatraz AI has redefined secure access control delivering intelligence at the door to make your face your credential. Using the power of machine learning, Alcatraz AI provides a touchless and autonomous access control solution that lets authorized users enter secured spaces quickly, and prevents those that don’t belong from gaining access. With advanced tailgating detection, no integration needed to existing access control, multiple user enrollment options, and video events at the door – Alcatraz AI is the solution to protect your most critical assets.
Biometrics company, Fingerprint Cards AB (Fingerprints) and Mswipe, one of India’s leading end-to-end digital enablers for SMEs, will collaborate and bring biometric debit and credit cards to India, targeting 940 million active payment card customers. Fingerprints’ proven biometric technology, along with Mswipe, who is India’s largest independent mobile POS merchant acquirer and network provider, will target around 100,000 existing customers. The collaboration will feature Fingerprints’ T-Shape® module and software platform.
“We are happy to collaborate with Mswipe, being a leader of digital payment provider in India. With the wide partner portfolio secured by Mswipe, we truly believe adding biometric solutions to their product range will add convenience and easy payments for merchants and consumers in the region. Contactless and digital payments are growing fast in India, as consumers are choosing touch-free, safe and seamless ways to pay,” says Michel Roig, President of Payments & Access at Fingerprints.
“We selected Fingerprints’ biometric solution as the leading technology in the market. It offers proven biometric performance and the lowest power consumption, features which are of the highest importance for contactless biometric cards. Introducing biometric payment cards offers great benefits for our merchants and consumers alike, as contactless payments in India continue to grow quickly,” says Manish Patel, MD at Mswipe.
Fingerprint Cards and Transcorp, a 27-year-old Reserve Bank of India-regulated Prepaid Instruments license holder, have also collaborated to bring cutting-edge biometric technology to India. Transcorp has pioneered and democratized co-branded cards in India for fintechs and has a varied and broad portfolio of B2B partners. The biometric cards to be launched will feature Fingerprints’ T-Shape module®, which is tailored to be integrated in biometric payment cards using standard automated manufacturing processes.
“We are pleased to collaborate with Transcorp, to bring state of the art contactless biometric cards to Transcorp’s customers. This collaboration will bring consumers in India a more secure, fast, and convenient payment experience. We see huge potential in India and the APAC region since contactless payment transactions have been increasing year-on-year,” says Michel Roig, President of Payments & Access at Fingerprints.
Ayan Agarwal, who heads the PPI Business at Transcorp, added, “In the spirit of financial innovation and payments security, we are thrilled to collaborate to launch India’s first contactless biometric authenticated card! This will further expand offerings to over one million Transcorp customers. Delivering this project required the approvals of many entities, which Transcorp was able to secure in record time. This reinforces continuous successful efforts to enable Transcorp’s fintech partners to achieve their desired milestones by aligning stakeholder deliverables.”
The Biometrics Institute has released its updated Privacy Awareness Checklist, to help members of the Institute work through critical privacy issues right from the start of their biometric journey, and to remind them to treat privacy as a key issue in their organisation.
The Privacy Awareness Checklist (PAC) was first published in 2013. As with all its guiding material, the Institute conducts regular reviews of its guiding material to ensure they stay relevant and that any global changes in technology or legislation are reflected. The checklist is the result of extensive consultation by the Institute’s Privacy and Policy Expert Group (PEG) who engaged with other groups and key stakeholders to ensure that it covers a broad range of issues for different countries, jurisdictions, and sectors.
“Biometric technology continues to develop at pace, affecting a growing number of organisations worldwide,” says Isabelle Moeller, Chief Executive of the Biometrics Institute. “To aid members, the checklist is designed to be a simple and concise resource to raise awareness of privacy concerns whilst being universally useable. It encourages organisations to discuss their Personal Information processing, assess risks and threats, consider privacy awareness and training, and maintain a strong privacy and data protection environment.”
The membership organisation is launching its updated Privacy Awareness Checklist in Privacy Awareness Week (2-8 May 2022) whose theme this year is ‘Privacy: The foundation of trust’.
“Trust is at the centre of everything we do with biometrics,” adds The Hon Terry Aulich, Head of the PEG, “and it is an organisation’s responsibility to treat biometric data responsibly and ethically. The PAC will be an extremely useful tool to work through key considerations for biometrics and privacy.”
The Institute provides a range of good practice material to help guide its members, and the updated checklist references and is aligned to its Good Practice Framework and Privacy Guidelines.
The Biometrics Institute’s Privacy and Policy Expert Group comprises members from many countries and sectors and includes government privacy authorities, academics, social media organisations and legal experts.
Designed by Swiss Authentis S.A. at the request of the Authorities of Benin, the solution includes a powerful IT platform, secure identification tags and terminals for law enforcement. The Police will thus be able to instantly check the compliance of vehicles and issue and monitor tickets.
Aiming at significantly reducing the hassle suffered by road users, this information system is able to monitor the validity of administrative documents and the status of vehicles on the road without immobilizing motorists in good standing. Jointly operated by several administrations and law enforcement agencies (Republican Police, National Agency for Land Transport, General Directorate of Taxes, National Center for Road Safety, etc.), this solution contributes to the modernization of the Government processes and illustrates the efforts made by the country in regards to digitalization and e-governance.
On 29 April 2022, the Benin Authorities received the first part of the solution to be deployed.
Guillaume CHAIZE, CEO of Swiss Authentis, declared: “Our best Analysts and Developers have been mobilized to deliver a result that lives up to the confidence shown by the Authorities of Benin. The result meets the technical expectations of the Benin Information Services and Systems Agency. The “Sécuroute” (SafeRoad) solution will benefit both the users and the Government and will contribute to the good governance set by the Authorities”.
About Swiss Authentis
Based in the region of Geneva, Swiss Authentis is an independent supplier of technologies in the field of document security, product authentication, traceability and dematerialization. Swiss Authentis offers its tailored analysis and development services to Institutions and the private sector. Its robust electronic platforms and portals facilitate the issuance of secure documents, combat counterfeiting, ensure the traceability of assets and streamline processes.
FacePhi, a leading technology company in user digital identity verification, has released its consolidated audited annual accounts for the 2021 financial year. This report confirms that last year the company obtained the highest turnover in its history, 13.16 million euros, as announced in the preview of annual results presented in February at the Palacio de la Bolsa in Madrid.
In 2021, the company raised its turnover by more than 81% compared to 2020, thanks to the increase in new contracts and the renewals and extensions of existing deals.
Thanks to its firm commitment to the growth of its structure and international commercial expansion, the company obtained an adjusted EBITDA of 1.88 million euros, without taking into account the extraordinary cost incurred as a result of the compensation agreed for the voluntary dismissal of one of the company´s Managing Directors.
The revolution accompanying companies in their digital transformation
Since 2012, FacePhi has been developing state-of-the-art technology that allows users’ identity to be securely verified, thanks to its digital onboarding and authentication solutions. In October 2021, the transformation of its business model began with the launch of the most complete Digital Identity Verification platform on the market: FacePhi Identity Platform.
This innovative solution, which will revolutionise the digital identity market, makes FacePhi’s technology the most accessible for companies immersed in a digital transformation process, regardless of their size or the type of industry to which they belong. This advance in its business model will allow the company to reach more customers faster, boosting its growth and expansion over the coming years.
FacePhi’s unstoppable business growth is due, in large part, to the push it made in 2021 to strengthen its structure. Last year the company increased its workforce by 207% compared to 2020, reaching the figure of more than 175 employees, of which almost 70% have technical profiles.
This investment allowed the formation of a multidisciplinary team capable of continuing to develop the best digital identity verification technology, strengthening the commercial team and fostering their alliances with partners, thus promoting the expansion of the company’s technology globally.
Since its inception, FacePhi has worked tirelessly on the development of its technology, and since 2014 it has been the leading provider of identity verification technology in Latin America among companies in the financial industry, one of the most regulated and demanding in terms of security. This is an industry in which it continues to take important steps, being chosen in 2021 by Banco Santander as one of its main suppliers.
The company’s desire to develop the best and most adaptable technology has led it to demonstrate that any company in the world can use its products, verifying user identity with the highest level of security. This has allowed FacePhi to obtain more than 120 clients and to conquer new international markets, entering Chile, Vietnam and Nigeria for the first time.
In addition, in 2021 the company has made the leap to other industries, such as travel and transport, sporting events and Public Administrations, establishing important projects with companies such as Aena, Latam Airlines, Valencia C.F and the Nigerian government. In this way, FacePhi demonstrates that its solutions can be applied within any company in any industry, highlighting its great growth potential.