Swiss operator Sunrise announced deployment of the first completely digital ID system after a biometric pilot.Under the system, when a customer orders a new product online, he receives a QR code via e-mail.He or she then scans the QR code with his smartphone, scans the front and back of his ID, records a video selfie, and signs on the smartphone using a stylus or finger.The valid contract documents are then immediately available in the customer's My Sunrise account. Customers' video clips are deleted (after a maximum of ten days) once identification is complete.The face recognition sequence is initially checked against the ID document in the Sunrise backoffice, and after that it happens automatically. No data is saved on the smartphone, and the entire process is protected by the Sunrise Information Security Management System, which is certified to ISO 27001 standards.”We are The Unlimited Company and we have lifted barriers to digitization. Now, our customers can install the Sunrise ID Checker app on their smartphones and interact digitally with us – no matter where they are or what time it is. Sunrise is once again one step ahead as an innovative pioneer. Feedback from the pilot phase has been consistently positive and shows us how much customers appreciate simpler digital processes that make life easier,” says Olaf Swantee, Sunrise CEO.

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