Gartner has recognized Regula, the global developer of identity verification solutions and forensic devices, for the second time this year.

The company appeared in the 2022 Gartner® report “Buyer’s Guide for Identity Proofing” as an example of a vendor that provides identity proofing solutions. This guide was created by the Gartner analysts to help security and risk management leaders better understand the nuances of identity proofing that various vendors introduce to the market and consequently make a balanced decision when choosing ID verification solutions. Previously, Regula was named a Representative Vendor in the Gartner® report “Market Guide for Identity Proofing and Affirmation”2 in 2022. Judging from the announcement, we believe the Representative Vendors are chosen based on frequent inquiries by Gartner clients about the vendor, or offerings with capabilities that are unique or innovative in the industry.

To mitigate online identity fraud, the Gartner Buyer’s Guide suggests organisations set a document-centric identity proofing process that is commonly known as “ID plus selfie.” This concept includes five consecutive steps: document image capture, document assessment, document data extraction, selfie image capture (with checks to eliminate a presentation attack), and face comparison.

What businesses can learn from the report is that paying careful attention to particular features when choosing an ID verification provider can help them ensure the quality and usability of the identity proofing process. Among the key features that make a big difference are the number of document templates in a vendor’s database (a larger number ensures the depth and quality of ID verification), the ability to read RFID chips in identity documents (considered to be the most reliable method of assessment), and the average percentage of selfie and document image recaptures (to make sure the user doesn’t quit the procedure). Finally, if the organisation has a global presence, it’s important to check that the solution’s language support is not only for Latin script.

Ihar Kliashchou, Chief Technology Officer at Regula notes: “It is a challenge for companies to incorporate solutions from multiple vendors into one system. At Regula, we have worked hard to make it possible for our customers to cover all the key stages in the identity proofing process with a single product, making it simpler for them. An entire document-centric identity proofing process which meets all business requirements can be easily set up with just one software solution”.