Bruno Avila, The Head of Digitalisation, Process and Information at the City of Amsterdam, touches on digital transformation, urban innovation and digital twins in this interview.
Sitting on the Project Management Bureau where all the strategic Projects of the city of Amsterdam are led, he shares their municipal goals to deliver to citizens, explains how they are leveraging IT infrastructure as a critical tool, and explores digital twins to solve actual operational challenges, such as climate resilience, housing density, and mobility.
These issues are often delegated to localised governments and their resources, where luckily Amsterdam is a very ambitious city in terms of their goals for sustainability, inclusion and broad prosperity. “Everyone has a chance to succeed”.
“We do have a very capable workforce of engineers, masters, doctors, researchers within the organisation that are using very modern tools to simulate the impact of our policies and projects. Digital twins are really central to these goals”.
To streamline these workflows, the City of Amsterdam is layering digital tools within their internal processes, and using business architecture frameworks to document their work and be prepared for automation and AI.
Bruno Avila will be speaking on the programme at Tech in Gov 2027 from 15-16 June.















