The State of Michigan’s Department of Technology, Management & Budget (DTMB) is looking to embed its MiLogin digital identity solution within the state’s other agencies.
The department’s broad spectrum of responsibilities cover technology services as well as facility management, procurement, financial services and functions, none of which are a subsidiary.
With capacity to onboard 10 millions users in Michigan, MiLogin allows resident users in the state to access multiple state applications using a single user ID. MiLogin could help accelerate unified security systems if rolled out to other states in the US.
The system leverages passkeys based on FIDO authentication promoting strong authentication, unifying Michigan’s approach to cybersecurity and improving the user experience.
The State of Michigan aimed to address several key objectives with the integration of passkeys, fortifying security and enhancing the digital user experience to access critical state government services.
The DTMB has also endorsed FIDO passkey authentication as part of its modern solution to promote interoperability and open standards.
Before deciding to implement passkeys, the DTMB previously tested a cloud-based password-less login solution which lacked interoperability.
Extensive research on passwordless authentication solutions was conducted, engaging the DTMB’s cybersecurity review board in the evaluation process.
Within the first six months of release, MiLogin achieved impressive results for the State of Michigan:
- 100,000+ customer devices enrolled in passkeys
- ~18,000 new passkey enrolments per month
- Increased FIDO-based logins with zero reported issues
- Decreased help desk initiated password resets with 1,300 fewer calls related to password resets in a single month.
“I am proud that our MiLogin team has brought passwordless authentication to our public digital identities. Passwordless brings additional protections to our public digital identities, and helps protect our systems from account takeover attempts such as brute force and password spray attacks.” – Jayson Cavendish, Chief Security Officer, State of Michigan, DTMB
