Speech and natural language technology firm Interactions has added voice biometrics to its Intelligent Virtual Assistant solution.In a statement, the firm said the voice biometrics technology is based on years of applied research and development.”As a hosted offering, Interactions Voice Biometrics removes the burden of expensive hardware purchases, storage management or maintenance and requires only seconds to enroll users and authenticate callers,” said Deepak Batheja, Executive Vice President and CIO, Interactions. “Interactions Voice Biometrics technology is driving a new level of performance and convenience for businesses and consumers.”The firm noted that the solution can be added to new or existing customer care applications.
Interactions adds voice biometrics to virtual assistant
