A visitor management solution was developed and put on stream for CBRE in Russia, the global consulting company in commercial real estate services and investments. The system of contactless ID badges without the Security Identification Office participation was implemented by LETA.

A visitor should place a passport on the scanner built into the terminal, and the Smart Engines ID scanning software automatically scans the visitor’s name and requests the application for the visitor. After a positive response, the terminal issues a pass card to enter the building. Now visitors can get a pass themselves in less than three minutes.

“For CBRE’s clients, the execution speed of any request is important, so we are focused on improving the service quality. Cooperation with LETA allowed us to implement a new convenient service. The speed of obtaining a security pass in the terminal creates comfortable and secure (which is extremely important today) conditions for visitors of business centers, and the front desk staff pays more attention to visitors instead of searching for paper applications and issuing passes,” comments Natalia Afanasova, Director of CBRE’s Real Estate Management Department.

“We are glad that our solution helped CBRE to implement its intended plans. The passport scanner was upgraded to adapt our hardware and software complex to the task, integration with the visitor application registration system was carried out. It is certainly an interesting and useful experience for us, and it allows us to take a wider view of the implementation of our products in new areas. In the future, we plan to develop and improve self-registration terminal solutions for office centers, residential complexes, public and health-care institutions,” says Alexey Bugrov, CEO of LETA.