Citizenship and Immigration Canada has rejected media reports stating that passport security has been compromised by new procedures.CIC wrote in a statement that it has been moving towards an increasingly integrated and modernized working environment across many of its business lines, including the passport program."As mentioned in CIC's 2014 Report on Plans and Priorities, the department's Global Case Management System, which is used to securely and efficiently process thousands of immigration and citizenship applications, is now being tested by a small group of employees processing passport applications. "The move to a new information technology platform to issue passports is being done in a very careful, controlled and phased manner. Checks and balances are in place to ensure issues can be identified and fixed, before the system is rolled out more broadly."Citing internal sources, a report in CBC had claimed that the new system was "rife with glitches, security gaps in 1st production phase".The report stated that at least 1,500 Canadian passports have been produced under a flawed new system that has opened the door to fraud and tampering, according to documents obtained by CBC/Radio-Canada."Since the launch of the new system, officials have been scrambling to fix hundreds of glitches and seal security gaps. Weeks after the new process was brought on line, there were calls to stop production," writes the newspaper.It adds that during a period of several weeks, it was possible for Citizenship and Immigration employees to alter the photo on a passport after it had been approved. And there are numerous reports of discrepancies between information contained in the database and what actually appeared on a passport.
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