Quebec's driving licence and vehicle registration authority, SociÉtÉ de l'assurance automobile du QuÉbec (SAAQ), has declared Gemalto's new central issuance facility for driving licences operational.Gemalto says its professional services team has worked closely with SAAQ over the past eight months to integrate the central issuance solution into SAAQ's headquarters. The first cards were delivered to Quebec's drivers on 9 September 2015. In addition to providing the Coesys Issuance Solution for central issuance, the multi-year contract with SAAQ also includes a custom-designed artwork and the polycarbonate-based driving licence, known for its ability to support strong tactile security features.Gemalto says its team of security experts addressed the complexity of maintaining the existing design while moving from the previous Teslin card to a polycarbonate one. The polycarbonate technology adds security improvements to the document without adding lengthy wait times for Quebec drivers renewing or applying for their licence. Switching to a polycarbonate document has two key advantages: it is a more secure form of identity and more durable. This also reduces the cost of frequent reissuance and is more convenient for citizens. "The flexibility of our driving licence solution made it easy to incorporate the number of different card types that SAAQ supported in their existing system. The new production site consolidates all of SAAQ's driving licence issuance programmes and includes the new polycarbonate driving licence," says Neville Pattinson, senior vice president of Government Programs for North America at Gemalto. "Gemalto's employees operate the solution within SAAQ and ensure that we meet the service-level – agreement set by SAAQ."

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