Taking us through the modern landscape of financial services, comprising of traditional and challenger services, Denny Prvu, Director of Architecture – Innovation and Technology, Royal Bank of Canada, gives his view on whether responses across the sector are immediate to customers reporting fraud incidents.

Emerging banks wanting to adapt to remote services versus the face-to-face model that legacy banks want to sustain determine different ways of how the financial sector tackles fraud today.

Find out more on new Know-Your-Customer (KYC) protocols for customers and employers and lots more in this full 4-minute interview for Identityweek.net at Identity Week America 2023.

The dates for next year’s event have already been announced! On 11-12 September 2024, plans are already underway to bring you an even bigger forum for 4,000 leaders in the identity industry. Look out for more details!