In a major announcement, Standard Chartered bank has said it is to roll out a suite of cutting-edge biometric technologies to its customers across Asia, Africa and the Middle East. Using the biometric systems, the bank's clients will be able to access their bank account balances, cards and investments using their unique fingerprint or voice as secure identifiers.Reaching more than 5 million clients, the bank's decision is one of the most extensive roll-outs of fingerprint biometric technology by any international bank and a first in most markets.Standard Chartered's clients in 15 markets across Asia, Africa and the Middle East will soon be able to access the Bank's mobile banking services on smartphones and iPads with the touch of a finger. With “touch login,” clients will be able to instantly access their bank account balances, cards and investments on the go using the secure fingerprint recognition technology built into these devices.Already live in Singapore, the UAE and India, touch login will launch in China, Hong Kong, and Malaysia, Pakistan and the African markets of Botswana, Ghana, Kenya, Nigeria, Tanzania, Uganda, Zambia and Zimbabwe by the end of 2016, depending upon regulatory approval being obtained where required.The bank will also introduce voice biometric technology for phone banking services for clients in India and the UAE by end of this year, before rolling it out in more markets next year, subject to regulatory approvals.Karen Fawcett, Standard Chartered's CEO of Retail Banking, said: “Fingerprint and voice biometric technologies give our clients more convenience and security when they want to access their bank balances, cards and investments, wherever they are and whenever they want. We're bringing the latest digital technologies to all our markets so that we can offer easy, convenient and secure banking to our clients.”The bank last year announced it will invest US$1.5bn in technology over three years. The global roll-out of biometric technology is part of Standard Chartered's commitment to deliver the latest in digital banking innovation to its clients. In July, the Bank announced the roll out of videobanking in nine markets by end of 2016 (Malaysia, Singapore, Bangladesh, China, Hong Kong, India, Taiwan, Kenya and the UAE).
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