Qantas and Sita have commenced a trial of innovative facial recognition technology at Brisbane Airport.The month-long trial at Brisbane Airport uses facial recognition technology and allows users for the first time to upload details from a biometric chip-equipped passport to their phone in their own home.The trial is limited to passengers who volunteer to take part and are travelling on flights from Brisbane to Singapore, Tokyo (Narita) and Hong Kong.The 2018 IATA Global Passenger survey revealed that 65 per cent of passengers would be willing to share their personal information if it helped speed up the airport process.Qantas Head of Product Strategy and Development, Phil Capps: “Customers have told us that they want to move seamlessly through the airport without having to present travel documents at every stage of their airport experience.””What's unique about this technology is it allows customers to securely store their passport details on their mobile phone which is matched to their face via cameras while moving through the airport.”SITA President Asia Pacific, Sumesh Patel: “Biometrics offer the potential for secure and seamless air travel. Qantas is the first airline to trial SITA Smart Path mobile in Brisbane and is showcasing the innovative collaboration that is required to incorporate this new technology across airlines, airports and security checks.”
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