US airline JetBlue has announced that it is working with the U.S. Customs and Border Protection to test biometrics and facial recognition technology to verify customers at the gate during boarding.In the trial system, a custom-designed camera station connects to CBP to instantly match the image to passport, visa or immigration photos in the CBP database and verify flight details. The passenger will be notified on an integrated screen above the camera when they are cleared to board.Passengers on the airline's Boston-Aruba route will be the first to use the system this month, although JetBlue customers can opt out of using the facial recognition system and scan their boarding passes as usual, if they wish.”We hope to learn how we can further reduce friction points in the airport experience, with the boarding process being one of the hardest to solve,” Joanna Geraghty, JetBlue executive vice president customer experience, said.”Self-boarding eliminates boarding pass scanning and manual passport checks. Just look into the camera and you're on your way.”Passengers will still be required to show their passport and boarding pass at security prior to the gate.The partnership with Customs and Border Protection is just part of a broader trend of biometric technology being used at airports to increase security and expedite passengers through the security process.
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