Javelin launches biometric scorecard

Javelin Research has published their 2018 Mobile Biometrics Platform Scorecard report. In the report, the analyst firm compares the functionality, innovation, and flexibility of mobile biometrics platforms from 12 vendors, including OneSpan, Gemalto, and Transmit Security.As part of their research, Javelin did a market survey, determined the key evaluation criteria, and ranked 12 vendors across three critical categories – giving evaluation teams a head start in their decision process.In banking, the popularity of biometric authentication outpaces all other authentication methods. In a 2017 survey, Javelin asked 5,000 consumers about their favorite authentication method for online and mobile banking. More than 60% of respondents chose fingerprint scanning as their “most preferred or second-most preferred authentication method when logging in to their financial accounts”. Facial recognition, one-time password, and eye scanning round out the top four authentication methods.Today, most financial institutions (FIs) offer fingerprint scanning as a frictionless, convenient way for customers to securely access their accounts. In the case of facial recognition, however, use cases are largely limited to Apple devices with Face ID. The challenge for FIs is that as mobile biometrics technology becomes more easily available, people are increasingly demanding biometrics as part of their mobile and online banking experience. But according to Javelin, financial institutions are not delivering on customer expectations for more choice in biometric modalities.”Moving beyond fingerprint and Face ID to support other modalities such as Face on non-iOS devices, eye, and voice, give users the ability to choose the authentication method that is easiest for them in a given circumstance or that they feel to be the most secure,” says the analyst firm.

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