As frictionless travel operations continue to enhance the airport experience, what emerging innovations look ready to take off and help travellers fly through security screenings?

This week, our highlighted session at Identity Week America focuses on what technologies are being implemented and piloted across the country.

Hear from our expert panellists from the public and private sector on how biometrics are being utilized, what infrastructure is being leveraged, and what lessons can be learned from use cases both at home and abroad.

Panel: The journey towards frictionless: How is the aviation industry improving the onboarding experience?

  • Matt Thome, Sr. CX Strategy Consultant – Baggage & Accessibility, SouthWest Airlines
  • Matthias Kohler, Vice President and Head of Sales, Muehlbauer Group
  • Cieran Carolan, Program Manager (PKD), ICAO
  • Ryan Propis,  Vice President, Security and Facilitation, US Travel Association

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View the agenda here!

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