The DCMS has published a consultation where in-depth views were heard from members of the public on trust in digital identity products across the UK’s economy.
From the onset, the DCMS has appealed for the public’s engagement to provide the feedback, detailed below …
- Participants contextualised their views on trust in relation to government and business, and managing trust during challenging social, economic and political situations such as, the COVID-19 pandemic.
- The public dialogue favours important rules in the framework which hold identity service providers to achieving “usability, transparency, accountability and inclusivity in digital identities” and protecting data.
- Digital identity service users felt that the collection of their data articulated a human behind identity processes and recognised their role in society.
- Participants want to be assured that digital identity providers are motivated by public benefits of their technologies rather than by income.
- Accountability and transparency should be at the core of trustworthy digital identity services.
- Trust services and documents should be available to all in society.
- Having control over their data is important to participants.
