ID authentication firm AU10TIX has suggested that the UK government's digital identity programme explore its solutions over data entry using third party identity providers.The firm quotes a 52% abandonment rate in GOV.UK Verify's identity authentication process, saying that it could be reduced with 2nd generation ID authentication and onboarding automation such as BOS."Friction is often blamed for up to 50%-75% abandonment rates at customer onboarding in online government and financial services", says AU10TIX: "Interestingly, the technology that can help reduce abandonment rates (while increasing ID fraud detection) already exists. AU10TIX's BOS platform is the forerunner of 2nd generation ID authentication and record retrieval automation"."We'd be happy to introduce BOS technology to the GOV.UK Verify people", says Ron Atzmon, Managing Director of AU10TIX: "What they've already done is exemplary. Now that the service has gained traction and experience, it may be time to look at increasing process completion rates. AU10TIX BOS can be a natural gateway for this process, making usage simple, accelerating processing, reducing human errors and increasing overall identity fraud protection"."AU10TIX technology is not new to government services", says Ofer Friedman, VP Marketing of AU10TIX: "It already works in UK local government helping prevent benefit fraud. But GOV.UK Verify is at a whole different scale and with a different set of capabilities. One cannot underestimate the enterprise and open mindedness of the UK government in introducing latest technology to serve its citizen more effectively and safely, and in establishing the UK as leader and standard setter in these areas. AU10TIX is ready to work with GOV.UK and other government services towards implementing effective identity authentication and onboarding technologies in local government, civil services, border control and policing."
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