In this interview with travel document expert, Stephen Chapman, he highlights the fraud and borders control trends that lead advances in ID document design. Stephen will be joining Identity Week Europe in June to speak and as a member of our programme committee, made up of leading experts in government, cybersecurity, and travel.
With decades of government experience, and knowing intimately the mechanics of issuing ID documents in the UK as well as International Civil Aviation Organisation (ICAO) standards, Chapman provides insight into both operational and strategic developments in identity management.
He draws comparisons to other countries and urges international focus on collaborating over identity verification standards and ensuring efficient processes to issue citizens with secure ID.
During a 2024 visit to His Majesty’s Passport Offices, Chapman discussed the end-to-end passport issuance process, from public-facing application services to secure manufacturing and production. He emphasised that modern identity documents are increasingly shaped by sophisticated fraud trends and border-security challenges, including identity theft, document forgery, and organised criminal exploitation that ultimately drive the integration of advanced security features such as biometrics, quantum, embedded chips, and enhanced verification systems aligned with international standards.
Digital application systems, automation, and AI-supported checks are being introduced to streamline processes while maintaining high assurance levels.
He noted that certain groups may require improved inclusion strategies to ensure equitable access to identity credentials.
Regarding the UK’s plans for a digital identity system, Chapman acknowledged the narrative around interest to create stricter immigration controls, however, said the benefits of digital ID speak for themselves and factor more in why BritCard is being proposed for citizens. Digital ID can offer modern access to digital services, interoperability, and public trust.
