Thales named a leader in advanced authentication

Thales named a leader in advanced authentication

Thales has been named a leader in advanced authentication for identity security in a new IDC MarketScape report. The report, “IDC MarketScape: Worldwide Advanced Authentication for Identity Security 2021 Vendor Assessment” is a quantitative and qualitative assessment of organizations that offer advanced authentication security software across the globe based on revenue, technology, endpoints and surveyed customers using these technologies in 2020.

IDC recognized Thales for its ability to offer a range of products spanning the digital and physical worlds using three business units to address workforce, B2C, and B2G opportunities. In addition, the IDC MarketScape highlighted Thales’ capacity to deliver unique capabilities to large enterprises as well as its ability to support every form of authentication technology available in the market.

Thales’ SafeNet Trusted Access simplifies user access to cloud services, streamlines authentication and access management and helps eliminate password hassles for enterprises and end-users.

“Helping restore order from chaos, multifactor identity solutions are available in the form of the simple to the extremely complex,” said Jay Bretzmann, program director, Cybersecurity research, IDC. “The challenge users face is buying enough capability now without eliminating a route to a truly passwordless future complementing a zero trust networking environment. Thales is a good choice when your organization needs to support a broad range of authentication devices including advanced biometrics and increasingly sophisticated AI-driven and contextual user insights.”

“With new work habits and increased needs to address multiple authentication journeys for all types of users, large enterprises are finally realising that one-size fit all options to authentication are coming short. By combining various modern user authentication options as part of its comprehensive access management offer, Thales is making it easier for organisations to expand authentication coverage tailored to the need,” said Francois Lasnier, Vice President of Access Management Solutions at Thales. “It’s hugely rewarding to be recognised by IDC as a leader in advanced authentication for identity security. This recognition exemplifies Thales’ strong offering within the market and our continued commitment to meeting our customers’ ever more complex access security needs.”

Thales was positioned in the Leaders category based on the broad range of products spanning the physical and digital space, across its Digital Identity and Security Division. Spanning the business units Cloud Protection, Licensing and Banking and Payment Services.

Thales adds advanced voice biometric authentication

Thales adds advanced voice biometric authentication

Thales announces a new voice biometric solution which is part of Thales Trusted Digital Identity Service Platform for onboarding and authentication. It meets the growing demand from mobile operator call centres to fight identity fraud whilst providing a seamless customer experience. Delivered in partnership with ID R&D, one of the recognised industry leaders in voice biometrics, this new capability further strengthens the Thales Trusted Digital Identity Platform, which already incorporates sophisticated identity document verification and advanced biometrics such as facial and fingerprint recognition.Call centre operators are asked to verify the identity of callers in order to detect identity fraud attempts.

As well as proving ineffective, current processes using Knowledge Based Authentication (KBA) create frustrating delays for legitimate subscribers, compromising the customer experience.In contrast, Thales’ automated voice matching solution is completely transparent and unobtrusive for callers and requires no input or training on the part of call centre staff. It allows to detect fraudsters trying to impersonate customers. Thales partners with ID R&D for this voice matching solution. Callers’ voices are compared rapidly with stored voiceprints of known fraudsters and individuals associated with suspicious call patterns. With strong performance in the 2019 NIST* Speaker Recognition Evaluation leading benchmark challenges, ID R&D’s technology is recognised as offering unprecedented accuracy, speed and reliability.

Thales voice matching also supports seamless authentication of legitimate customers. With user consent, this further opens the door to securely access personalised service offers. After a recent implementation by a leading mobile operator, Thales voice biometrics proved so effective in identifying fraudulent callers that it is now being extended to new use cases with existing user authentication, to replace login and passwords, all this whilst complying with the local regulations related to privacy”ID R&D provides a new generation of voice biometrics that enables superior security and better user experiences. Partnering with Thales to detect and avoid fraud without imposing friction on customers and without giving any clues to fraudsters is exciting,” said Alexey Khitrov, CEO at ID R&D.

“With this solution, we offer mobile operators a strong case for deploying voice biometrics to stop fraud during new subscriber enrolment and subsequently strengthen ongoing authentication.””Fraudsters are now targeting more and more remote channels like call centers to impersonate legitimate customers,” said Guillaume Lafaix, VP Mobile Connectivity Solutions at Thales. “But the unique characteristics of the voice therefore represent a powerful asset to fight those types of fraud. Captured effortlessly at enrolment, voice biometrics also establish a pathway for enhancing the long-term customer experience.”