South African bank Absa has brought in a voice biometrics system for its phone banking system to improve security and convenience.On its website, Absa noted that “a new way to bank is here. New voice-activated account technology”.”The secure voice biometric technology means accessing your account has become faster (no lengthy call with consultants), smarter (authenticates your identity using the biometrics in your voice (voiceprint) to access your account) and safer (no need for passwords and you deal directly with your account).”Another domestic bank, Investec Private Bank, introduced similar technology earlier this year.”This service will enhance your security and offer you a seamless banking-by-phone experience. Currently, Private Banking clients have to answer security questions to confirm their identity when phoning us, which is time-consuming and could lead to frustration,” Absa said in a note to its private banking clients.